IT Services
Trusted IT Support Services for Your Business or Organization
Managed IT Services
Proactive, flexible service plans tailored to meet your IT and budgetary needs. We support PC and Mac products.
IT Consulting
Struggling with how to integrate IT into your business strategy? We’ll help you make the most of your technology investments.
Project-Based Services
Leverage our experts across a variety of technologies, platforms, and applications. We'll provide advice and support to improve efficiencies and position you for success.
Network Design & Administration
End-to-end services for wired and wireless networks. We’ll help your business operate more efficiently.
Technology Relocation
Maximize your technology investment with a cost-effective alternative to an in-house team.
Free up valuable internal resources to focus on key business goals.
Managed IT Services
Technology drives innovation and performance.
With rapidly changing business demands and shrinking budget lines, keeping an IT environment running at peak performance requires a knowledgeable and responsive partner who understands your operations and how to build a solid technology foundation to support them.
Our Managed IT Services offer clients of all sizes onsite and remote support, inventory management, backups and disaster recovery, technology planning and budgeting assistance, network installations and monitoring, risk management, hardware procurement and deployment, and more … all for a fixed monthly cost.
Choosing the right managed IT services provider is an important decision. You can depend on us to constantly monitor and manage your IT infrastructure to ensure your operations run smoothly and seamlessly. We provide Managed IT Services for both Windows and Mac environments.
“It seems almost every week we have a Back Bay Networks representative in Hampton looking after our computers and devices. Steve and his staff have been brilliant in helping us expand. Having Back Bay managing all of our Maine and New Hampshire facilities will surely help us in the long run.”
We provide Managed IT Services for clients in:
- Banking & Finance
- Commercial Industry
- Construction & Property Management
- Education
- Government
- Health Care
- Hospitality
- Legal/Law Firms
- Manufacturing
- Non-Profits
- Professional Services
- Small- to Medium-Sized Enterprises
Talk with our team today about how we can best serve your business or organization with our Managed IT Services. We serve clients throughout New Hampshire, southern Maine, northern Massachusetts, and beyond.
IT Consulting
Have you developed a technology strategy that aligns with your business needs? Wondering how to best manage backups and disaster recovery? Trying to get a handle on all your IT assets?
Our IT Consulting services can help identify your pain points and design technology solutions that are agile, flexible, sustainable, and cost-effective. Our team of highly skilled IT professionals will partner with you to build (and execute) a strategic IT roadmap that is actionable, forward-thinking, and attainable.
“Over the past few months, we worked with Back Bay to plan the migration of our company to Office 365. This effort was based on a recommendation from Back Bay. Thanks to careful joint planning, outstanding teamwork, and a total commitment from our internal team and Back Bay’s experts, we successfully completed our first and most complicated phase of the migration. Our entire e-mail, calendaring, public folders, and contacts were migrated over a two-day period without incident.”
We provide IT Consulting for clients in:
- Banking & Finance
- Commercial Industry
- Construction & Property Management
- Education
- Government
- Health Care
- Hospitality
- Legal/Law Firms
- Manufacturing
- Non-Profits
- Professional Services
- Small- to Medium-Sized Enterprises
Project-Based Services
Need short-term IT help? IT Project-Based Services are an ideal solution when time is of the essence and internal resources are limited. Our highly skilled IT professionals will work with you to identify outcomes, develop a plan, and stay within budget so you can focus your resources on other key initiatives.
Examples of previous Project-Based Services include:
- Wireless network installations
- Server migrations
- Workstation replacements and deployments
- Cloud-based e-mail implementations
“This a top-notch business with employees who are number one in my book. Quick and thorough in any job they are assigned."
Our Project-Based Services are flexible, customizable, and can support projects of any size, complexity, and budget. Whether you’re expanding on your current IT environment or implementing a new solution, you can count on us to deliver on-time and with expert experience.
Network Design & Administration
Clients throughout New Hampshire, Maine, and Massachusetts rely on Back Bay Networks to provide comprehensive support for their wired and wireless networks. From initial planning to installation to daily management, our network support team manages and monitors your network for optimal efficiency.
Our team of highly skilled IT professionals provides responsive service that ensures your technology runs smoothly, any issues are resolved quickly, downtime is limited, and most importantly, that your network evolves with your business.
Technology Relocation
Our team provides full-spectrum support for technology upgrades and moves. We will help eliminate downtime during technology transitions and relocation projects, getting your operations back online and running smoothly. We offer:
- Project Planning
- Asset evaluation and inventory
- Technology relocation and configuration plan
- Backups
- Safe care and handling of equipment
- Project Management
- Logistics management
- Packing and labeling
- Assistance Day of Upgrade/Move
- On-site logistics management
- Equipment transportation
- Reinstallation and configuration of hardware
- Post-Project Support
- System/device monitoring
- Adjustments and reconfigurations
We manage server relocations and office moves/technology relocations and upgrades for clients in Massachusetts, southern Maine, and New Hampshire. Don’t take unnecessary chances with your systems and equipment.
